Scams using your digital devices from emails to text messages and calls, have become increasingly common, and utility customers are a frequent target. At LREMC, we promise to make sure that you have the knowledge and tools to stay safe from fraud.

One of the most common tactics scammers use is posing as representatives from LREMC. They may claim your bill is overdue and threaten to disconnect your service unless you make an immediate payment. These scams often occur through phone calls, text messages, or emails and can appear legitimate, using official logos or convincing language.

To safeguard yourself, it’s important to understand LREMC’s practices. We will never demand immediate payments, especially through unconventional methods such as prepaid gift cards, wire transfers, or digital currencies. If you receive a call or message that feels suspicious, it’s best to disconnect or ignore it.

If you are unsure of the representative on the other side of the phone, contact LREMC directly. Use the official phone number  (910) 843-4131  to help verify your account status. Our customer service team will confirm whether the communication you received was legitimate and assist you with any concerns.

If you believe you’ve encountered a scam or shared information with a potential fraudster, take immediate action. Report the incident to your local police department, and if financial information is involved, notify your bank or credit card provider. You can also file a report with the Federal Trade Commission (FTC) to help combat widespread scams. Visit their website at www.ftc.gov for more resources and guidance.

At LREMC, your security is our priority. By staying alert and knowing how to respond, you can avoid falling victim to scams.